FAQ

Do you have more sizes and colors?

Yes, I do. Please email me if you need another size or color.

 

How do I return, exchange or cancel an order?

I do not accept returns.

I ensure that every item is sent out without damage. Please check your order before placing it. To exchange an item, you can email me if your order has not been sent out yet. As for canceling an order, I will issue store credit within 24 hours of receiving your notice.

 

How do I make changes to my order?

If your order has not been delivered yet, I will do my best to assist you!

Please contact me via email at jmccraftyprints@outlook.com.

 

What shipping method do you use?

Most orders are sent via USPS, but many shipping methods are available. You are welcome to choose the one that best fits your budget.

 

How long does shipping take to deliver?

I ship orders within 1-3 business days. Once your order is processed, you will receive your tracking number.

 

Do you ship overseas?

I'm sorry, but I do not ship overseas at this time.

 

Do you offer customized items?

Yes! I can customize your item. Please email me for details.